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Customer Planning Manager

Chicago, IL
More than 20,000 associates in sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

Position Summary:
Position located in Central region of US.

The Manager Customer Planning is co-responsible for developing the Trade Plan for the overall Profitability/Healthy Performance of all assigned Customers.  This position is also responsible for increasing our return on investment through customer shopping programs, aisle architecture and assortment management.
Key Job Responsibilities:
•       Development of Trimester Trade Calendar in collaboration with the Account Lead
•       Conducts all quantitative pre and post promotion Breakeven Analysis
•       Utilize trade management tools including but not limited to:  Navigator, Margin Minder and syndicated data (IRI) to understand Customer performance
•       Gain alignment on all forecasts with Account Executive and accurately input into our forecasting tool (Navigator)
•       Ensure weekly calendars are accurate and communicated accordingly
•       Continuously adjust Navigator plans, driven by customer, AE, trends, forecast accuracy, strategy/guardrail change and/or course correction.
•       Responsible for highest integrity of internal / external promotional pricing forms / Central Pricing
•       Work with the Account Lead on the develop and execution of Customer Shopping Programs
•       Development of executive level Power Point Presentations
•       Abide by 3 Key Rules to achieve highest profitability

     1.  Use the Standardized Price List
     2.  Utilize established Guardrail Frequency (Except Upon Approval)
     3.  13Wk / 26Wk / 52Wk Avg Realization should be monitored and managed to ensure we are consistently exceeding our profitability targets.

Job Requirements

Key Behavioral Competencies:
•       Ability to achieve specific objectives/outcomes and set/meet key initiatives
•       Ability to collaborate with internal co-workers to fulfill deliverables/commitments    
•       Manage multiple projects simultaneously    
•       Self-Starter / Work in a proactive and aggressive manner (Empowered to Make Decisions)   

Education and Work History:
Bachelor’s Degree in Sales, Marketing or Business-related field preferred. A combination of education, training, and experience that results in demonstrated competency to perform the work may be substituted.
Ideal candidate will possess:
•       Minimum of 5 years in Sales Management, Customer Accounts or other relevant experience
•       Knowledge of syndicated data like IRI and the ability to analyze data and trends
•       Strong verbal and written communication skills
•       Computer skills and proficiency, specifically PowerPoint, Excel, and Word is required, as well as proficiency with Navigator and Margin Minder
•       Travel is required based on Geography – approximately 15%.

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